Contact Our Expert Team

    Have questions about casinos, bonuses, or need personalized recommendations? We're here to help!

    📧 24/7 Email Support
    💬 Live Chat Available

    Get In Touch

    Email Us

    Send us an email and we'll respond within 24 hours

    Response: < 24 hours

    Live Chat

    Chat with our support team in real-time

    Available 9 AM - 6 PM CET
    Response: < 2 minutes

    Phone Support

    Call us for urgent inquiries

    +49 (0) 30 123 456 789
    Response: 9 AM - 6 PM CET

    Send Us a Message

    Fill out the form below and we'll get back to you as soon as possible. For urgent matters, please use our live chat or phone support.

    Support Hours

    Email Support:24/7
    Live Chat:9 AM - 6 PM CET
    Phone Support:9 AM - 6 PM CET
    Weekend:Email only

    Our Location

    CasinoRichard.net
    Digital Marketing Office
    Berlin, Germany
    European Union

    What We Can Help With

    • • Casino recommendations
    • • Bonus information and terms
    • • Payment method guidance
    • • Gambling safety questions
    • • Website technical issues
    • • Partnership inquiries
    • • Press and media requests

    Frequently Asked Questions

    Quick answers to common questions

    How do I submit a casino for review?

    Email us at [email protected] with the casino name, website URL, and any relevant information. We review all submissions and may include them in our review queue.

    Can you help me with casino account issues?

    We can provide general guidance, but for specific account issues, you'll need to contact the casino's customer support directly. We can help you find their contact information.

    Do you offer casino recommendations for specific countries?

    Yes! We specialize in casino recommendations for German-speaking countries (Germany, Austria, Switzerland) but can provide guidance for other regions as well.

    How often do you update casino information?

    We update our casino reviews and bonus information regularly. Major changes are updated within 48 hours, while comprehensive reviews are updated monthly.

    Can't find what you're looking for?

    Ready to Start Playing?

    While you're here, check out our top-rated casino recommendations and exclusive bonuses!